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Grifols UK Ltd.
Grifols UK was established in 1979. Based in Cambridge, we cover the UK markets.
We offer a comprehensive portfolio of products and services from the Bioscience, Diagnostic, Hospital, and Bio Supplies divisions. Safety and quality are our top priorities as we deliver on our mission to improve the health and well-being of people around the world.
Grifols United Kingdom
3980 - 3990 Enterprise
Cambridge Research Park
Tel: +44 (0) 845 2413090
Adverse event reporting and medical information enquiries: firstname.lastname@example.org
Bioscience enquiries: email@example.com
Diagnostic enquiries: firstname.lastname@example.org
Enquiries related to orders and deliveries: email@example.com
General enquiries: firstname.lastname@example.org
Notification of adverse reactions
To report an adverse drug reaction click here
Contact with Grifols
Customer service: Terms of business
Verification of Goods
It is the customer's responsibility to verify the quantity and condition of the goods upon receipt. In case of on-arrival damage or missing items, the customer MUST notify Grifols UK Ltd within 24 hours of receipt of goods. Any notifications shall be reported to Customer Service on +44 (0) 845 2413090.
Product is NOT returnable unless the product has been damaged in transit or incorrect product has been delivered. In this case please contact Customer Service on +44 (0) 845 2413090 within 24 hours of receipt.
Retention of Title
Grifols UK Ltd retains title and remains the legal owner of the goods supplied until the purchase price and any delivery charges including VAT are paid in full.
If the customer does not have a credit facility with Grifols UK Ltd then payment will need to be made on a pro-forma invoice. This payment can be made as below. No goods will be delivered until cleared funds are received.
Grifols UK Ltd reserves the right to refuse or withdraw Account Facilities without giving reason at any time.
How to Settle your Invoice
The payment terms are clearly stated on your invoice, and the invoice must be paid by that date.
If you are paying by BACS please send remittance to:
HSBC Bank Plc
Account Number:- 72198886
Sort Code:- 40-16-08
Remittance Advice should be sent via e-mail UKemail@example.com or to the address at the top of the invoice.
Cheques should be made payable to Grifols UK Ltd. Please write your account number and relevant invoice number on the reverse of the cheque.
Cheques and remittance advices should be sent to the address at the top of your invoice.
For all queries involving payment of invoices or account balances please contact UKfirstname.lastname@example.org or 0845 241 3090.
Please contact Grifols UK Ltd as soon as possible if you wish to cancel an order. It may be possible to cancel your order under certain circumstances, for example, taking into account status of shipment and any prior formal agreements that are in place or notifications or publications that have been issued from Grifols UK Ltd in relation to Product. We reserve the right to decline cancellations 5 working days prior to the due date where goods have been purchased expressly on behalf of the customer.
Law and Jurisdiction
The validity, construction, and performance of these Conditions shall be governed by English Law.
All disputes arising out of these Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.