Interactions with healthcare professionals (HCP's) and commercial contacts
Privacy notice available in other languages.
Grifols is a global healthcare group committed to improving the health and wellbeing of people around the world. Its four divisions – Bioscience, Diagnostic, Hospital and Bio Supplies – develop, produce and market innovative solutions and services in over 100 countries
Grifols respects the privacy rights of all data subjects who entrust Grifols with their personal data and is committed to complying with the data protection regulations applicable in each country.
This privacy notice has been prepared in accordance with the General Data Protection Regulation (the "GDPR") and applicable privacy and data protection laws; see Section 8 for specific provisions. It outlines Grifols' data collection practices and the choices that data subjects have about the way Grifols collects, uses and shares their personal data.
1. Identification of the data controller(s)/owner(s) of the personal data
The data controller(s)/owner(s) is/are:
- The Grifols' group company with which the data subjects or the institution to which they belong have a contractual relationship,
- The Grifols' group company operating and identified as such in the websites, landing pages, apps, and any other similar digital platforms through which the personal data of the data subjects are processed, or
- The Grifols' group company contacting the data subjects (as identified in the methods used to establish said contact) for the remaining purposes set out in Section 3.
When the processing of personal data has a scientific purpose, the data controllers/owners of the personal data will jointly be the company identified in Section 1(a), (b) or (c) and, if applicable, Grifols, S.A.
The identity and contact details of the Grifols' group companies are available here. The Grifols' group company/ies acting as controller/s or joint controllers will be referred to as "Grifols".
2. Identification of the data protection officer
The data protection officer acts as an interlocutor between Grifols and you in order to ensure Grifols' compliance with the data protection legislation and to guarantee your rights under such legislation. You may contact the data protection officer at dpo@grifols.com, unless the data controllers are Grifols Deutschland GmbH or Haema AG, in which case you may contact the data protection officer of each of these companies at dsb@grifols.com and dsb@haema.com, respectively. For residents in the United States, please contact the Privacy Office at US-PrivacyRights@Grifols.com.
Although the essential aspects of the joint controllership agreement resulting from what is set out in Section 1 are provided in this Privacy Notice, the data subjects may ask, if they wish so, the data protection officer for more information.
3. Purposes and legal basis for processing
Purposes | Lawful basis |
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Legitimate interest of Grifols and/or third parties (article 6.1(f) of GDPR):
Grifols is interested in contributing to the advancement of scientific knowledge and research in a secure environment with the aim of guaranteeing people's health. Therefore, Grifols considers that the legitimate interest in which bases the processing of the personal data overrides the fundamental rights and freedoms of the data subjects, given that the processing:
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Consent (article 6.1(a) of the GDPR): Data subjects may provide their consent through the data collection forms, by clicking acceptance buttons or ticking boxes, replying to e-mails or making any other affirmative clear action. Data subjects may withdraw their consent at any time, as set out in Section 7. |
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Legal obligation (article 6.1(c) of the GDPR) Grifols needs to process the requested personal data to comply with legal obligations. |
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Execution of a contract (article 6.1(b) of the GDPR): Failure to provide the personal data requested by Grifols could result in the impossibility of executing or maintaining such contract. |
4. Recipients of personal data
Grifols may share the personal data including, if applicable, the profile of the data subjects with:
- Grifols' group of companies. The list of companies is available here.
- Distributors of companies of the Grifols' group and other commercial contacts
- Providers of products and services hired by Grifols to achieve the mentioned purposes. These providers are travel agencies, information technology service providers, marketing agencies, event organizers, providers operating in the anticorruption sector, photographers, cameramen or other media agencies, among others.
- National or international health authorities or pharmaceutical industry associations, governmental organizations, financial entities, third-party event organizers, potential investors or purchasers, and owners of the media in which the images and/or the personal data are included, among others.
Grifols will ensure that the personal data is only transferred to countries that offer an adequate level of data protection. If the personal data is processed in countries that do not offer said level of protection, Grifols and/or the providers (as the case may be) will adopt, if necessary, the appropriate safeguards to carry out such international data transfers in accordance with the applicable data protection legislation. Information on the appropriate safeguards for international data transfers can be obtained from Grifols at privacy@grifols.com.
Grifols does not share personal data with any other third party, unless required by the applicable law.
5. Retention period
Once the purposes for which the personal data is processed have been achieved, Grifols will retain the personal data until the end of the statutes of limitation of any liabilities that may arise, and during the term required to comply with any applicable legal obligation.
6. Sources and categories of personal data
Grifols only processes personal data that is relevant to the purposes mentioned in Section 3.
If data subjects do not directly provide Grifols with their personal data, Grifols may obtain the personal data from event organizers databases and public sources, such as websites and publications from the healthcare sector, professional social networks or social listening tools (that is, tools aimed at identifying and evaluating the market's perception about a specific brand, product, company, topic or problem).
Regardless of the legal basis for processing the data and of whether it was obtained from third-party sources or from the data subject, Grifols processes the following categories of personal data:
- Identification data (e.g. name and last name, ID/passport number, etc.)
- Professional contact details (e.g. e-mail address, postal address and professional phone number, etc.)
- Professional data (e.g. job position, place of work, membership in scientific societies or associations, etc.)
- Academic information (e.g. level of studies, CV, etc.)
- Personal interests and preferences
- Financial data
- Browsing history data (e.g. IP address, visited web pages and country from which the connection is made)
Except for data regarding the browsing history and the personal interests and preferences (which will only be processed for the purposes expressly specified in Section 3), Grifols will process the remaining personal data categories, as required, to achieve each of the purposes set out in this Privacy Notice.
7. Data protection rights
The following data protection rights are applicable under the GDPR. Grifols undertakes to respect other data protection rights that may be applicable in accordance with the data protection legislation of each country.
Rights | Content |
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Access | You may request confirmation as to whether or not your personal data is being processed and, if so, you can obtain access to your personal data included in Grifols' files. |
Rectification | You may request the rectification of your personal data if inaccurate. |
Erasure | You may request the erasure of your personal data. |
Objection | You may request that your personal data is not processed under specific circumstances. |
Portability | You may request receiving, in an electronic file, the personal data that you provided Grifols with, as well as the right to transmit it to other parties. |
Restriction of processing | You may request a restriction on how your personal data is processed when:
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Withdrawal of consent | You may withdraw your consent without affecting the lawfulness of the processing based on consent before its withdrawal. |
You may exercise, when appropriate, your data protection rights by sending a written communication to Grifols at privacy@grifols.com with the subject line "Interactions with HCPS and Commercial Contacts". To that end, Grifols may request a copy of your ID card/passport in force or any other valid document that proves your identity.
In addition, you may lodge a complaint with a data protection authority, including the one at your residence, place of work or place of the alleged infringement.
8. Specific Provisions
Privacy Statement for California Residents
https://www.grifols.com/en/privacy-statement-california-residents
France
When Grifols France is the data controller, the data subjects have the right to provide guidance on the management of their data after their death.
Last update: December 2021
Privacy notice available in other languages
CS – Prohlášení o ochraně soukromí – Vztahy se zdravotníky a obchodními kontakty
FR – Notice d'information – Relations avec les professionnels de la santé et contacts commerciaux
IT – Informativa sulla privacy – Intereazioni con professionisti sanitari e contatti commerciali
PL – Polityka prywatności – Relacje ze specjalistami ochrony zdrowia i kontakty
PT – Aviso de privacidade - Interações com profissionais de saúde e contatos comerciais